Applied AIRetail
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Conversational Commerce Intelligence

What the chat saw.

Every session, turn, tool, and outcome that flowed through the chat. Real events from gecx-chat, rendered in real time.

Live · no events yet
0 events · 52 types
Sessions
0
0.0%
Conversion rate
0.0%
0.0%
Avg CSAT
—
0.0%
p50 TTFT
0ms
0.0%

Where conversations land

Five-stage funnel built from session-level event presence.

built from: session_started → resolution_without_escalation
No sessions yetBuilt from session_started · user_message_sent · tool_approval_resolved · tool_executed · resolution_without_escalation.

Outcome mix

How each session ended.

built from: resolution_submitted · handoff_* · session_abandoned
0%Resolved
Resolved0Escalated0Abandoned0
CSAT distribution0 responses
12345

Conversation volume

Activity over the selected range, bucketed.

built from: session_started · user_message_sent · tool_executed
session_starteduser_message_senttool_executed

Tools, in and out

Approval rates and runtime per tool.

built from: tool_approval_* · tool_executed
No tool calls yetBuilt from tool_approval_requested, tool_approval_resolved, and tool_executed.

Speed of thought

Percentile latency for the moments that matter.

built from: assistant_response_first_token · tool_executed · file_upload_completed
No latency data yetBuilt from assistant_response_first_token, tool_executed, and file_upload_completed.

What people clicked on

Rich-content impressions vs. clicks, per part type.

built from: message_impression · product_card_clicked · citation_clicked · suggestion_chip_clicked · order_summary_action_clicked · a2ui_action_dispatched

Errors

Sorted by frequency. Click through to docs.

built from: error_shown · error_retry_clicked
No errors in this windowBuilt from error_shown · error_retry_clicked.

Transport health

Disconnects, outage duration, and uptime in window.

built from: transport_disconnected · transport_reconnected
Disconnects0
Total outage0ms
Longest outage0ms
100.0%Uptime

Live stream

Every event the SDK emitted, in the order it happened.

No events yetOpen the chat dock and send a message — events will appear here as they're emitted.
Wired to gecx-chat analytics v2 — 52 event types emitted live.schemasguide